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Here are 5 steps to fix the file exists error in QuickBooks

QuickBooks is considered as one of the best accounting software around the globe. However, despite its impeccable features that it offers its users, there are still inevitable technical glitches that users come across from time to time. One of these common errors is the famous “File Exists” error. This error message can come up in a variety of situations, such as while downloading payroll, paying scheduled liabilities, and while opening a federal or state form. QB users have often reported this error, and they find this error to be very much annoying

The complete error message that users come across in such situations is –

The file you specified cannot be opened.  It must not be already in use by another program or a read-only file


The Windows Error was The File Exists.

File Specified Not Opened - Screenshot

So, in this article, we are going to talk about the reasons behind QuickBooks Error The File Exists, and steps to troubleshoot the error. So, make sure that you read the post carefully till the end. However, if you are looking for expert assistance, then in that case, you can get in touch with our QuickBooks error support team via our toll-free number i.e. 1(844)521-0490.

Our team experts and certified professionals will assist round the clock to get rid of any kind of QB related issues.

You may also read: How to create a Refund Receipt in QuickBooks?

What is The file exists error in QuickBooks?

The user might face the file exists error in QuickBooks while working on various accounting features, such as paying scheduled liabilities, opening a state/federal form, and also while downloading the payroll update. As discussed above, the user might see a huge error message on the screen indicating to this error. There can be multiple factors causing this issue, which we will be discussing later on.

Causes of QuickBooks Windows Error ‘The File Exists’

Being a standard error, there are a handful of factors that can be the cause behind QuickBooks Error – “The File Exists”. So, here are some of the most common ones that you might have to fix.

  • The very first cause can be inactive Internet connection on the system
  • Also, Improper and outdated Firewall
  • Another cause can be wrongly configured Internet security settings
  • Outdated QuickBooks Desktop application file can also be one such reason
  • The user might end up in this error if the QuickBooks is being interrupted by Windows User Account Control
  • User does not have admin rights, then he/she might end up in this error
  • Improper QuickBooks Installation causing errors

See Also: How to Solve QuickBooks Registration File Errors?

Troubleshooting methods for QuickBooks Error ‘The File Exists.’

As you have seen, there are a lot of factors that might be the cause behind the presence of the error on your system. That is why here are some of the Troubleshooting steps that will help you to fix ‘The File Exists’ error in QuickBooks for Windows completely. So, make sure to follow all the steps in the presented order:

Method #1: Turn off UAC in Windows Settings

  • The very first step is to visit the Windows settings
  • And then, look for UAC option
  • In case the UAC feature is turned on, make sure that you turn it off
Turn off the User Account Control settings - Screenshot 1
  • The last step is to reboot the system

Read Also: How to Fix QuickBooks abort error?

Method #2: Check for QuickBooks Desktop Application Updates

Another method that one can opt for is to check for QuickBooks desktop application updates

  • For this, the user needs to open QB Desktop and click Product information option under the Help Tab.
  • And then, choose the correct year and version of your QuickBooks software from the drop-down list.
  • The next step is to click on search and then proceed by clicking Get the Latest Updates Option.
Update QuickBooks to latest release verson (Ultra Light Patch) - Screenshot
  • Once the user has located the relevant files, save the data on your system’s desktop.
  • After the downloading process is complete, run the installation process and make sure to follow all the on-screen instructions perfectly.
  • Lastly, reboot the system once all the updates are installed completely.

Read this also: How to Fix QuickBooks Payroll Error PS032, or PS077?

Method #3: Re-Register QuickBooks.DLL and.OCX file using reboot.bat file

Another methods to get rid of this error can be to re-register the QuickBooks.DLL and .OCX file using reboot.bat file. The steps involved in this process are as follows:

  • The very initial step is to exit from the QB Desktop Application
  • Now, Right-click on the QB icon on the Desktop and select Properties
  • And then, the user needs to click on Open File Location and find the folder where the reboot.bat file is present
  • Visit the folder where the file is present and run the file as an administrator
Run Reboot.bat file - Screenshot
  • After that wait for the command prompt to open and close up for once.
  • At the end of this process, reboot the system and repeat the process in which the error was showing up.

You may also see: How to Improve QuickBooks Desktop Performance?

Method #4: Allocating full control access to the user

The user can also opt for allocating full control access. This process can help the user in getting rid of the error to much extent. The steps involved in this process are as follows:

  • The very first step is to right-click on the QB icon on the Desktop and select Properties
  • Click on Open File Location to open up a menu. Here, delete the entire file address
  • Now, Right-click on the QB Folder and choose Properties option.
  • After that, under the security section, click on the Edit option and then select Add option
  • Here, select Everyone and then click on OK button.
  • After this, you will have to select the Full Control option and then click on Apply.
Set proper folder permissions - Screenshot
  • To end the process, the user needs to reboot your system and try working on the files again to check for the error.

You may also like: How to Troubleshoot QuickBooks Error 6010?

Method #5: Fixing “The File Exists” error while printing forms issue

If in case none of the above methods worked in your favor, then in that case, you can carry out the below steps:

  • Start with your Desktop and Press Windows + R keys, type control and then hit Enter
  • You select the Devices and Printers option
  • Here, Right-click on the device and select Remove on the printer with which you are facing issues
  • Exit QB Desktop and open task manager from either the taskbar or using the CTRL + ALT + DEL key shortcut
  • Locate the QBW32.exe process under the process tab and right-click on it
  • End the process and Click Yes if a confirmation prompt appears on the screen
  • Now, you have to navigate to C drive > Program Data > Intuit > QuickBooks (for QuickBooks Premier users) or follow C:\Users\username\AppData\Roaming\Intuit\(QuickBooks_version)\TSPrinterSettings\ (for QuickBooks Enterprise users)
  • Here, find and delete the file named QBPRINT.qbp. Once done, reboot the system and try to print again.

Read also: Create a journal entry in QuickBooks Online


If all the solutions mentioned above are followed in the right manner, then the chances are that the QuickBooks Error File Exists problem will be fixed. In case the problem persists and the error is present, you can contact our QuickBooks enterprise support team at +1-844-521-0490 for quick and precise solutions.

Thanks for visiting us and spending your valuable time in reading this blog post. We hope this article might help you to get rid of the issue.


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