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Facing the online banking error code OL-222, while importing capital one credit card transactions via .QBO file into a QuickBooks desktop file? Well, need not to worry anymore, as we will be talking about the quick fixes to the QuickBooks error OL-222. This kind of error is often seen by one or more characters in .QBO file that isn’t compliant with the open financial exchange (OFX) standard for exchanging financial data with QuickBooks. In case the user is importing .QBO file from an approved financial institution in QuickBooks for Mac and the user gets the message, the user needs to perform a couple of solutions.

Error: OL-222 after downloading a Web Connect file from an approved bank

The error message results from a coding issue that capital one is aware of. The capital one is currently working with Intuit, in order to resolve the error.  In today’s article, we will be discussing the QuickBooks error OL-222, its causes, and fixes. Thus, make sure to read the article carefully till the end.

QuickBooks Error OL-222 - Screenshot

Moreover, you can also contact our professionals and ask the to fix the QuickBooks online banking error OL-222 on your behalf. Give us a call right away at our toll-free number i.e. 1-844-521-0490. Our experts and certified professionals, will ensure to provide the best possible support services.

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Causes of QuickBooks online banking OL-222

The online banking error OL-222 is seen in the application when QuickBooks doesn’t receive a correct response from the user’s financial institution due to a scan error received in the server response. This error is seen when the .QBO file contains unsupported characters. Moreover, the characters must be compatible with the open financial exchange that defines the standards for the exchange of bank data with QuickBooks.

Steps to resolve the QuickBooks Error OL-222 after downloading a Web Connect file from an approved bank

There can be a couple of solutions that the users can opt for, in order to resolve the QuickBooks online banking error OL-222. Let us explore each of the methods one by one:

Method 1: Downloading the new FIDIR.TXT file

The user needs to make a backup of the company file before performing the solution. It should be noted that QuickBooks needs to be closed while performing these steps:

  • The first step is to hold the Control key and then choose the version of QuickBooks for Mac used for downloading the correct file. Also, download QuickBooks for Mac and also select download linked file as, then save it to the desktop
  • The next step is to move the old FIDIR.txt to the trash and empty it.
    • FIDR #1
      • The user needs to press the option key and then from the finder menu bar, the user will have to select go and library option
      • Now browse the download folder after opening the users library folder
      • And then drag FIDIR.txt to the trash
      • And lastly, empty the trash
    • FIDR #2
      • For this, the user needs to navigate to the go and applications
      • And then press control key and select QuickBooks 20XX
      • Also, in the contextual menu and also select show package contents
      • Moving ahead, the user needs to double click the contents folder
      • And also, open the resources folder
      • Now, find the FIDIR.txt file and then drag it to the trash
      • The last step is to empty the trash
  • Now, copy and paste the new FIDIR.txt file that the user saved on the desktop into both the resources and downloads
  • The last step is to import the .qbo file

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Method 2: Updating to the latest release

Update QuickBooks 1-screenshot

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Method 3: Correcting invalid formatting

Invalid characters include by simply editing the .qbo file in text edit and then remove all instances of this, it can also permit the software to properly importing the file.

In case there are formatting issues, then we recommend to contact the financial institution for assistance. The financial institution that provides the .qbo file download. QuickBooks follows a set of OFX guidelines set by the OFX consortium. In case a financial institution doesn’t adhere to the guidelines. QuickBooks won’t be able to import those .qbo file downloads.

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We end the article over here, with the hope that the information shared in above might be of some help in fixing the QuickBooks error OL-222.

However, if the error continues to trouble you, or if you want any technical assistance, then it is highly recommended to get in touch with our 24/7 QuickBooks enterprise technical support team and let them handle the situation. Give us a call right away at 1(844)521-0490, and let our team help you.


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