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Here is how you can fix QuickBooks error code C=387

For software, which is being used by tens of thousands of organizations worldwide on a dynamic scale, it is hard for QuickBooks to maintain their servers all the time. This is one of the main reasons as to why we come across so many articles discussing a variety of QuickBooks desktop errors. It is simply because the user base is quite vast and so it becomes hard for the servers to maintain the entire load.

Although to make sure that all the users get the best experience, Intuit regularly releases new updates that are very useful for all the organizations using QuickBooks as their accounting software. But, even after regular updates, some errors that keep bothering users and impacting productivity. QuickBooks error code C=387 is one of these errors. This error is caused by a corrupted registry entry, thus, being one of the most common errors that users face constantly.

QuickBooks Error C=387 can also be caused due to template issues of invoices. This QB error can be solved by following the troubleshooting steps mentioned in this blog post. So, let’s get started. However, if you feel the need of any technical assistance, then give us a call right away and we will be there to help you out. Contact us via our toll-free number i.e. 1-844-521-0490 and our experts will be happy to help you.

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Causes of QuickBooks Error code C=387

This error, as we mentioned before, often bothers QuickBooks users. And, thus, there are plenty of factors that might cause this issue. Here are some of the many malfunctions in your system that might cause Error code C=387:

  • Possible malware attack on the system and breakdown of the firewall because of Trojan or virus
  • Multiple occurrences of improper system closure caused due to issues such as influence failure, power breakdowns, improper system shutdowns, etc.
  • Failure to initialize and run traditional operations by the system or an application being corrupt and hampering the task followed in the operations
  • Improper installation or installation of software packages, applications, drivers, etc., leading to invalid entries on the system and causing issues under windows written account
  • Deletion of a necessary file from the system or missing files in the host system.

Troubleshooting of QuickBooks Error Code C=387

There are a handful of solutions that a user can perform in order to fix QuickBooks Error code C=387. The reason as to their being so many methods of fixing this error is because of the regularity. As, this error pops-up too regularly and hence, can be a result of multiple factors. And, so, multiple solutions are required to get a proper fix for this.

See Also: How to Fix QuickBooks Error Code 15203 (Reason & Solutions)?

Solution 1: Refresh the system and Create Invoice

Creating invoice in QuickBooks is the very first solution that the user can opt for. The steps involved in this process are:

  • The very first step is to visit the Customers option, which is present at the top menu bar. And then opt for the Create Invoices option.
Step by step guide to creating a Proforma Invoice in QuickBooks - Screenshot 1

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Create invoices-screenshot
creative invoice-screenshot
  • The next step is to select a template in the upper right corner of the invoice (any template).
  • Also, in the template, enter details in fields such as Customer, Item and Amount (the entered information will be deleted in the upcoming steps).
  • And then click on the Save button which is present in the upper left corner of the invoice, and then click on the Delete button which is present beside the former.
  • The last step is to Click OK button.

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Solution 2: Fix QuickBooks via Repair tool

The repair tool helps in resolving the installation issues on the system.

  • For this, first, you will have to download the repair tool form the manufacturer’s website.
  • After downloading from the repair tool, double click on the Software’s icon and install the program.
  • Once done, click on ‘Start Scan,’ this will scan your PC for any errors in the QuickBooks desktop.
  • If an error report is found, click on ‘Next’ and then click on ‘Repair now.’ This will repair the error present on the PC.
  • Once done, make sure to reboot the PC so that changes can take effect.

Read this also: How to Access QuickBooks Remotely (QuickBooks Remote Access)?

Solution 3: Fix the template error by random checking

  • Start with going to the Lists (follow with going to templates in case templates are Inactive).
  • Select Templates one by one by selecting a template and clicking on Open form.
  • Perform the step mentioned earlier with all the templates until an error shows up, then close the form.
  • Select the template with the error and then Edit the same so that it has no errors.
template error-screenshot

See Also: How to transfer QuickBooks to new computer?

Solution 4: Fix with Re-Image Repair Tool

Scanning the system with Reimage repair tool - Screenshot
  • The very first step is to Download Reimage Repair tool from the manufacturer website. Also, save the file to a place where it can be accessed easily.
  • After that, the user needs to navigate to the file location and click it twice
  • Followed by, selecting Yes to continue after the installation starts
  • In the next step, the user will see a welcome screen on the system, at the time of launch of the program
  • Also, user needs to un-check the checkbox and also this will start with an automatic scan on the system. The user needs to press install to begin the installation process
  • The tool will install on the system and also download important updates on the system
  • After this, a preliminary scan will begin
  • And after it is done, the tool will show you the areas where the system is damaged
  • Also, press on the start repair
  • And lastly, reboot the system

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Solution 5: Running Rebuild data utility

If none of the above methods worked in fixing the error code C=387, then the user can run the rebuild data utility. But before that, it is recommended to take a backup of the QuickBooks data first before performing the steps below to save the company data if the file damage occurred:

  • The first step is to click on the file tab at the top
  • And then choose utilities tab from the drop down option
  • After that, select rebuild data option
rebuild data - screenshot
  • Now, click on ok tab, when rebuild has completed option appears

And once the rebuild data process ends, the user can close and reopen the file.

See Also: How to fix the QuickBooks error 3007?

Final Note.!

Complete all the solutions that are mentioned above. This will help you to clear all the errors. In case the issue continues, you can contact our 24*7 QuickBooks enterprise tech support team at +1(844)521-0490 for quick and precise solutions.


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