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Are you facing QuickBooks error code 64 and unable to decide what to do? Well, in such a situation this article would be of much help to you. This is a pretty common error that is seen when the user is unable to access the QuickBooks due to some technical errors. QuickBooks error code 64 is encountered when the user accesses the company file with an error message and the QuickBooks software closes immediately. Any unsaved data might be lost in such a situation and the user will have to re-enter it again. To know more, make sure to read this post carefully till the end.

Or if you need any sort of technical assistance, then give us a call at our technical support number i.e. 1(844)521-0490. Our experts and certified ProAdviors will ensure to provide you with immediate technical assistance.

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What leads to QuickBooks error 64?

The error code 64 can be seen due to the following factors:

  • In case the system is contaminated with any trojan or virus infection
  • Any event which can result in erroneous files
  • Damaged system can cause wrongly linked documents
  • Installation of the files is not finished
  • When the version of the software is outdated
  • Any sort of corruption in the QuickBooks related files
  • Inappropriate shut down of the system

Methods to resolve the QuickBooks error code 64

The methods to resolve the QuickBooks error code 64 are as follows:

Method 1: Logging in as Admin for install updates

  • The first step is to click on search bar
  • And then type user accounts
  • Followed by selecting managing user accounts, in case it is asked for the password and then type it
  • The next step is to move to the settings to windows update, once you are logged on as the admin
  • After that install the updates
Install the windows updates - Screenshot
  • Once you are done, the error code might get resolved

Read Also: How to Resolve QuickBooks Error Code 6000?

Method 2: Manually resolving the error

  • At first, the user needs to start the system then log in as admin
Run as Administrator - Screenshot
  • After that, click the start tab and then come to all programs and system tools
  • Followed by selecting system restore
System Restore - Screenshot

See this also: How to Fix the QuickBooks Sync Manager Error?

  • Also, open a new window and select restore my system to an earlier time and click on next
  • The next step is to click on restore point and select the latest restore point
Create a System Restore - Screenshot
  • After that, the user needs to click on next after he/she reaches the confirmation window
  • The last step is to restart the system

Read Also: How to Improve QuickBooks Desktop Performance?

Method 3: The automated user solution

  • For this method, the user needs to download the repair utility
  • Followed by installing the program
  • Also, select scan
  • And after the scan is complete, click on repair/fix tab
  • And then, restart the system

Read Also: How to use QuickBooks Condense Repair tool?

Method 4: Downloading QuickBooks file doctor

QuickBooks file doctor icon - Screenshot

If the above methods didn’t work for you, then you can download and install QuickBooks file doctor tool. The steps to be followed are as follows:

  • The first step is to download QuickBooks file doctor tool and install it
  • And then, install the tool by double clicking the exe file
  • Once done with that, launch the tool on the desktop

After you are done with that, carry out the steps below:

  • The user can check whether the company file is ok or if some issue is detected in it
  • In case the company file is ok then the user needs to rebuilt it if needed
  • If the data damaged is detected by the tool, then the user needs to repair the file
  • After that restore the backup data to the company file

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Method 5: Disabling power management settings

Disabling power management settings - Screenshot
  • The user can move to the window control panel and open the power management settings
  • And then press windows key
  • Also, select the power options, turn off the sleep and hibernation modes
  • The last step is to reboot the system

See Also: How to Fix Common QuickBooks Enterprise Errors?

Method 6: Rebooting the system

Reboot or restart the computer - Screenshot

If the above methods didn’t work, the user will have to restart the system so that all the processes that are running in the background close and then you can again launch QuickBooks.

See Also: What is QuickBooks Banking Error Code 9999?


We conclude the article over here with the hope that the information shared in above might work in resolving the QuickBooks error code 64. However, if the error persists, or in case of any query or if you need any further technical assistance, give us a call at +1-844-521-0490. Our experts and certified QuickBooks professionals will ensure to provide you with immediate technical assistance.


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