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QuickBooks is a great accounting solution that performs most of the major business tasks. Occasionally, this application encounter errors associated with QB software. One of a common error that may arise is – QuickBooks Error Code 6190. This error code may appear in some of the conditions given below.

In this blog context I am going to discuss about this error and it’s possible causes with few technical symptoms. Let’s start with it’s possible symptoms first. You can also contact to our QuickBooks Enterprise technical support team at 1-844-521-0490 in order to resolve this QuickBooks error 6190 816 with the help of experts. We will be happy to fix the error code 6190 for you!

Read Also: Why QuickBooks error -6123, 0 occurs?

Brief into QuickBooks error code 6190 and 816

QuickBooks error code 6190 and 816 comes up on the screen when the QuickBooks software tries to access the company file and is unable to. This error is a consequence of when more than one user tries to access the company file. Also, when there is a mismatch between the company and the transaction log file. The transactions file is basically a file where all the transactions that are made by the company are kept. These types of files often automatically get stored in QuickBooks without the permission of the user. This error is likely to appear when someone prepares to update the transaction file without updating the company file. Due to this, the system will not be able to accept any alteration and the error would suddenly pop up on the screen.

Symptoms of QuickBooks Error Code 6190 and 816

Identifying the QuickBooks error code 6190 816 becomes easy with the below mentioned signs and symptoms. Let us check them out:

  • When this error pops up on the display, it crashes active programs & application.
  • Your computer will lag or crash frequently while running the exact identical program. 
  • QuickBooks Error code 6190 message will be show on your display.
quickbooks error message -6190 -816
  • Your PC will become slow and lag while responding to the input from keyboard or mouse. 
  • QuickBooks freezes occasionally and quits responding to all commands for a few minutes.

You may see following error message on your desktop screen:

QuickBooks was unable to open the file [path] on the host computer

Common reasons behind QuickBooks Error 6190

As we mentioned earlier, this error occurs when another user is logged into the company file in single user mode. It can also appear due to various other factors, which include the following:

  • If the installation of QuickBooks software is improper or incomplete
  • The transaction log file (.TLG) doesn’t match with the company file
  • When the virus or malware badly infects the system files
  • If the registry file are missing or corrupted or damage
  • In case, QuickBooks associated programs or files are missing or deleted
  • If your QuickBooks Update Failed or another user is accessing the company files in single user mode, then this kind of issue could be seen.

Situations When QuickBooks Error 6190 816 is seen

The QuickBooks error code 6190 816 can be seen in certain scenarios, namely:

  • One of the common scenarios when this error is seen is when the user tries to open the company file
  • Also, when the user makes an attempt to install the program
  • Moreover, when the Intuit.Inc related software program is running
  • Another situation can be at the time of windows shutdown or start up

Read also: What is QuickBooks error code 6147?

Fixation of QuickBooks Error Code 6190 and 816

Below we have shared solution steps to fix QuickBooks Error Code 6190. You can manually fix this error by using the systematic steps given below in sequence:-

Solution 1: Repair the QuickBooks Registry Files associated with Error 6190

Follow the manually given steps below in order to edit or repair the QB registry files.

  • First of all, the user needs to Hit onto the “Windows” or “Start” button on the keyboard.
  • The next step is to enter the “Command” in the type-in box. And later on, press the “Ctrl+Shift” keys together and tap on the “Enter” tab.
  • If the user is not using the admin credentials then, it is important to enter the admin password followed by clicking on all the positive options.
  • This will now lead to the ‘command prompt’ windows will pop-up.
  •  In the ‘Command Prompt’ screen, the user is required to type-in the ‘regedit’ and tap on the “Enter” tab.
Enter Regedit
  • A registry editor will appear on the display. Later, select the key associated with the error 6190.
  • Hit onto the “Export” & “Save” option.
Create a Registry Backup
  • Save the file with an extension “.reg”.
  • Finally, pursue the instruction to edit the registry files manually.

Read also: How to Troubleshoot QuickBooks error 12029?

Solution 2: Execute the System Virus/Malware Scan

Execute the System Virus or Malware Scan

There are high chances that the error code 6190 arises due to the malicious attack of virus/malware in the system. In such situation, the QB users suppose to run the scanning process of the computer so that it identify and delete or remove potential threats.

Solution 3: Update QuickBooks desktop

  • At first, Press “Windows” or “Start” key on your keyboard.
  • After that search for “QuickBooks Desktop“.
  • Hit a right-click the “QuickBooks icon” and choose “Run as administrator” option.
Run QuickBooks as Administrator
Update QuickBooks Desktop - QuickBooks error code 6190 816
  • After that go to the “Options” tab and choose “Mark All” and then click on “Save” button.
  • Next, navigate to the “Update Now” tab and choose “Reset Updates” checkbox here.
  • Once you get ready you need to choose Get Updates” option.
Update QuickBooks
  • Now “close” and reopen your QuickBooks and your system.
  • Hit on “Yes” button to install the QuickBooks latest updates.
  • Finally, reboot your system

Read it also: How to Fix the QuickBooks Install Error Code 1601?

Solution 4: Delete/Remove the temporary files & folders

It might be possible that due to prolong accumulation of junk files this error code may arise. Use the following steps to clean your system:-

  • Firstly, click onto the “Windows” or “Start” icon on the keyboard.
  • In the type-in field, the user needs to enter “Run” command while pressing the “Ctrl+R” keys. Later, tap on the “Enter” tab.
  • In case, you are not the admin then, enter the admin password followed by clicking on all the positive options.
  • The ‘RUN’ windows will pop-up.
  • In the ‘RUN’ screen, type-in the ‘cleanmgr’ and tap on the “Enter” tab.
Type cleanmgr in Run box
  • Start the Disk Cleanup to scan the computer. This process will generate a report that will show the junk files size in the computer.
Remove the Temporary Files & Folders - QuickBooks error code 6190 816
  • Choose the files that are need to be deleted with a click on the checkbox. Hit onto the “OK” tab and later, restart the system.
  • If the error code persists then proceed with the next solution.

Solution 5: Restore from the System Restore point

Follow the steps for the system restoration:-

  • Hit onto the “Windows” or “Start” icon on the keyboard.
  • In the search bar, type-in the “System Restore” & tap on the “Enter” tab.
  • Hit onto the “System Restore Tool” option. 
  • On the display, you will see the instruction to pursue.
Restore the Windows System QuickBooks error code 6190
  • Type-in the ‘Password’ if required.
  • This restoration process may take a little time but wait till it complete properly.

See Also: How to Resolve the QuickBooks Error 6177, 0?

Solution 6: Update and Install the Latest Windows Updates

Follow the steps in sequence to install the windows update:-

  • Press the “Windows” or “Start” key on your keyboard.
  • In the search box, type-in the “Update” on the display & then, tap on the “Enter” tab.
Update and Install the Latest Windows Updates
  • Search for the recent updates if there are any…! Then, install it.
  • Select the “Install Updates” button.
Install the windows updates - QuickBooks error code 6190 816

Solution 7: Use QuickBooks file doctor tool

The user can fix this error by downloading and install QuickBooks file doctor tool. After that, the user needs to carry out the steps below:

Tools Hub icon - QuickBooks error code 6190 816
  • Once the tool opens successfully, go to the company file issues tab and choose Run QuickBooks file doctor
QuickBooks File Doctor - QuickBooks error code 6190 816
  • Now the first step is to “run” the tool
  • And then, if you are not logged in as “administrator“, then make sure to do so.
  • After that, there are two options available on the screen. i.e. “Network connectivity” only and “both file damage and network connectivity”.
  • The user is supposed to select the “first optionas it will detect all the damaged files and will fix the bug.
  • The next step in the process is to enter the “admin password” when asked.
  • The last step is to select the option according, when asked whether the file is on workstation or server. And then click on “Proceed” to end the process.

See Also: Fix invalid product & invalid product number error in QuickBooks

Solution 8: Single-mode user check

If you are unable to fix the issue, then carry out the steps below:

  • After ensuring that all users have logged out, the user needs to reboot the system
  • The next step is to copy the data file on the desktop and then again back to its original position
  • And the last step is to sign in to QuickBooks

Solution 9: Using QuickBooks Refresher Tool

The user can make use of the QuickBooks Refresher tool, which is designed in a way to fix the 6000 series errors. The tool can be used by carrying out the steps below:

Download and run the QB Refresher tool - Error code 6190 816
  • After that, in the downloads, the user needs to look for the qbrefresherv1.exe file and then open it
  • The next step is to, click on the fix my QuickBooks tab when the refresher tool and wait till the diagnosing process is finished
  • The last step is to open QuickBooks after the repair is complete and check if the user is able to open company files or not.

See Also: How to Fix QuickBooks Error Code 15221?

Solution 10: Fixing the mismatch

In case the error continues, even after the methods tried above, the user can follow the below steps. It should be noted that the system should be the same on in which the company files have been saved. After that, the user needs to rename the files. This can be done by steps below:

  • First of all, the user needs to open the company files
  • And then, find the company file. Both the transaction log file and the company file should have the same name but different extensions
  • The user needs to rename the company file with .QBW.ND extensions.
  • And also, right click the files and select rename options. Make sure to avoid deleting the extension as it is an important part of the file name
  • Rename the .TLG files as well and exit the system
  • Lastly, open QuickBooks try to login the company file

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Winding up!

We hope that our attempt to deliver the best information about the QuickBooks Error Code 6190 and 816 is successful. If you still experience the same error then you need to contact the certified U.S based expert technicians at +1-844-521-0490. Thanks for visiting our page, and spending your valuable time in reading this post. We hope that the information contained in the article might be of some help to fix the bug 6190.


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What is QuickBooks error code 6190 and 816?

QuickBooks error code 6190 and 816 typically occurs when multiple users are trying to access the company file in a multi-user environment, and there is a mismatch between the company file and the transaction log file.

What are the common causes of error code 6190 and 816?

This error can occur due to various reasons, such as:
–          The company file is being accessed in a single-user mode by another user.
–          Issues with the network setup.
–          Corruption in the company file.
–          Incomplete or improper QuickBooks installation.

How can I resolve QuickBooks error code 6190 and 816?

You can try these steps to resolve the error:
–          Ensure no other user is using the company file.
–          Restart all computers using the company file.
–          Check and repair the company file using QuickBooks File Doctor.
–          Verify the network setup and ensure all computers are connected properly.
–          Update QuickBooks to the latest version.

Is there a way to prevent these errors in the future?

To avoid error code 6190 and 816, consider these preventive measures:
–          Use a stable network connection with proper configurations.
–          Make sure to exit QuickBooks properly after usage.
–          Create a backup of your company file regularly.
–          Limit the number of users accessing the company file simultaneously.
–          Keep your QuickBooks software updated.