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QuickBooks is one the great accounting software which is very user-friendly to use and saves a lot of time and energy of the user. Many businesses have been using these to manage their tasks both effectively and seamlessly. Updating the software is one of the needs of the technology, and thus, updating QuickBooks software is also necessary. Updating will not only enhance the features of the software but will also provide some error fixing abilities.

Many users face an error while updating or installing QuickBooks. The most common update error that they face is QuickBooks Payroll Error 2000. This error is not an internal error of QuickBooks software and is not permanent, however, this is caused due to the Server and network related issues. Whenever a user faces this error, he/she is asked to “contact the financial institution“. We provide regular and complete support to troubleshoot this error remotely.

Thus, if you are also facing any such error, then in that case, you can get either read this article till the end or get in touch with our support team via our toll-free number i.e. 1-844-521-0490.

Read Also: How to setup and use QuickBooks payroll?

What is QuickBooks Error 2000?

Whenever QuickBooks Payroll Error 2000 occurs, then it displays the message ‘Contact Financial Institution’ which means that it is not an internal error. If this error persists for more than two hours, then you should contact the financial institution to resolve this. If financial institution finds no issue, then let the technical support team address this issue and diagnose it.

Factors causing QuickBooks Error code 2000

Whenever the information sent out of the QuickBooks is considered unauthorized, then it means that this error has occurred. If this information does not get authenticated soon, then it can cause data transmission. You may receive one of the following messages when this error occurs:

  • Data transmission is prohibited by the remote server
  • The data transmission credentials are not recognized by QuickBooks
  • Remote server is down due to some new security patches
  • Sign-in has been rejected
  • Server is unable to read the updated modifications or additions
  • The server connection got lost and also a drop-in internet signal while the files transmission process continues
  • Any sort of error occurred while receiving feedback from the bank

See Also: How to Tackle out QuickBooks Error code 6129, 0?

Signs and symptoms of QuickBooks error 2000

To make it easy for you to identify the error, here we have come up with the relevant signs and symptoms of QuickBooks error 2000. Let us have a look:

  • Andy sort of additional information from the payroll service
  • Or, the issue with a bank account which is inactive and the user tried to transmit the data. The solution to this is to verify the bank account and resubmit the data request
  • In case of any sort of error in uploading the data to the server
  • Or if the sign in gets rejected, then also the user might end up in QuickBooks error code 2000

Related Article: Correct the cache amount for QuickBooks enterprise

Steps to troubleshoot QuickBooks Error code 2000

Following are the quick steps to troubleshoot the QuickBooks payroll error code 2000:

Solution 1: Renaming the QBWUSER.INI file

Renaming the QBWUSER.INI file - Screenshot
  • Restart the computer and login as System Administrator.
  • Start C:\drive and browse for ‘QBWUSER.ini.file’.
  • Rename this file and rename Entitlement Data Store ECML file.
  • Once you have renamed the fines, start QBW user.ini.file.
  • After renaming, open the sample file of Entitlement Data Store ECML file in QuickBooks.
  • If the sample file opens, this means that the error has been fixed.

You may also like: How to Resolve QuickBooks Error Code 6138, 105?

Solution 2: Using QuickBooks Install Diagnostic tool

Download QuickBooks Installation Diagnostic Tool - Screenshot
  • In case the user encounters the 2000 error, then he/she can get rid of it by simply using QuickBooks install diagnostic tool.
  • This tool can be accessed without any extra charges and is capable to resolve the connection and company file issue.
  • Installing this tool will directly diagnose and fix the error
  • It should be noted that the tool might take certain time to diagnose the error and fix it. The file size might affect the time taken by the process

Solution 3: Configuring Firewall settings

Configuring the firewall settings can help in getting rid of the QuickBooks error code 2000. The steps involved in this process are as follows:

Reorganize Firewall Settings - Screenshot
  • First of all, the user is supposed to open the windows firewall with the advanced settings
  • And then, set the inbound and outbound rules for specific programs
  • Once done with that, it is important to set both inbound and outbound rules for QuickBooks
  • Moving ahead, the user will have to make sure that he/she has provided necessary permissions to QuickBooks via needed ports
  • Now, speak to your internet service provider
  • And then, restart the system and also open QuickBooks software
  • In case any sort of connection issues are encountered due to any third party software, then uninstall that particular security software or turn off and reboot QuickBooks.

See this also: How to Correct Banking Error 323 in QuickBooks Online?


After following the above steps, you will be able to resolve this QuickBooks payroll error 2000. In case you have not been able to resolve the error, then you should seek assistance from QuickBooks enterprise support team.

Our Intuit certified experts will provide you ultimate solution to resolve common issues. You can contact our experts by dialing our toll-free i.e. 1-844-521-0490.


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Resolve QuickBooks payroll update error PS032 or PS077