Have a query Call: 1-844-521-0490 [email protected]

QuickBooks is accounting software that helps in managing your company’s finances easily and all the data related to it in a single frame using the extension.QBW. The user sometimes might see errors stating company file is missing or cannot be found, we will today be helping you resolve these errors through this blog.

But while working as an accountant sometimes you may get an error message again and again stating as:

Company File is missing Or Cannot Be Found.

This QuickBooks Company File is missing Or Cannot Be Found error is quite common that may occur due to several reasons. One of the very common reasons is not using newest version of QuickBooks.

However, there are many other reasons for this error to happen that we will discuss in this blog in description along with its symptoms and troubleshooting solutions.

See Also: Resolve QuickBooks error H101, H202, H303 and H505

Reasons That Leads To “Company File is Missing or Cannot Be Found Error in QuickBooks”.

Various Reasons for this strange technical issue: Company File is missing Or Cannot Be Found error in QuickBooks is as follows:

QuickBooks Company file is missing error
  • When there is issue with QuickBooks Company File extension .QBW and its location i.e.

It is very common when the file is renamed or moved from its location to the new location on the computer the path of QuickBooks Company File.QBW may change and you may encounter this error.

  • Unexpected deletion of QuickBooks Company files from the local storage or on the server.
  • Using wrong option or method to open particular QuickBooks Company File.
  • Another reason could be unstable network connectivity issues while using QuickBooks in multi-user mode.
  • When the QBW .tlg file is conflicted.

Effective Solutions to Resolve “Company File is Missing or Cannot Be Found Error in QuickBooks”.

There are multiple troubleshooting ways which are quite helpful to tackle this Company File is missing type of error. Let’s have a glance to each of these solutions that can fix the error in the least possible time.

SOLUTION I: To Ensure Your Stable Network Connectivity.

In order to check the network connectivity at first find out the name of the server system. Stable network connectivity will give you prompt reply for each packet and slow reply ensures poor network connectivity.

  • At First, Tap on Windows + R simultaneously on the keyboard that will open the Run dialog box.
  • Then, type CMD in Run box in order to access the Command prompt window and press ENTER button.
  • Now, type ip config/all and hit the Enter button.
  • Note down the name of the server.
  • Type Ping and the host name (server name) and hit the ENTER button.
  • Now this will give you response for each packet and if you get a packet loss or slow reply, this indicates that there is some problem with your network connection. For this you need to use QuickBooks File Doctor to resolve network connectivity.
  • If this Company File missing error continues then go for next error resolution method.

You may see: How to Combine the QuickBooks Desktop Company files?

SOLUTION II: Search Or Find All  The QuickBooks Company File.

In order to search all the Company files on the local computer follow these steps:

  • Tap on the Windows Start button and type the extension of the files along with asterisk (*) before them in the file search box.
  • *.QBW – For QuickBooks company file
  • *.QBA – For Accountants copy file
search missing QuickBooks Company
  • *.QBB – For backup file
  • *.QBY- For Accountants change file
  • *.QBX- For Accountants transfer file
  • After finding the location of the file, right click on it and tap on “Open File Location” button.
  • Then open the file from its location in order to remove the error message Company File is missing.

SOLUTION III: Opening Company File In QuickBooks using the right option.

There are many specific ways to open the QuickBooks Company files depending upon their types. Follow these steps given below to open the QuickBooks files.

1) Open the Company Backup File.
  • Choose “Open or Restore Company” from the ‘File’ menu.
restoring missing quickbooks company file
  • After that, select the “Restore a Backup File” and then click “Next” Option.
QuickBooks Company File  Local Backup option
  • Search the QuickBooks backup file with .qbb extension.
  • Select the company file and then hit “Next” button to open the backup file.
2) Open an Accountant Copy Transfer File.
  • First choose the option “Open or Restore a Company” from the file menu.
  • Go to the “Convert an Accountant’s Copy Transfer File” and click on “Next” button.
convert and accountants copy transfer file
  • Tap “Next” on the “What the Accountant’s Copy Can and Can’t Do” window
  • Choose the specific file with .qbx extension and then tap “Open”.
  • Lastly, save the file on your computer by selecting “Save” option.
3) Open the Company File.
  • Go to the File tab and then Click “Open or Restore Company
  • Press “Open a Company File” and then click “Next” button.
  • Browse the QuickBooks Company file with .qbw extension and then select “Open” option to open the file.

#Note: If the above-mentioned steps do not work you can also use QuickBooks Clean Install Tool that can re-install QuickBooks Desktop.

Read Also: How to Adjust Payroll Liabilities in QuickBooks Desktop?

To Sum Up!

These are the basic solutions that you all can follow to tackle Company File is Missing or Cannot Be Found error in QuickBooks. But if the Company file missing error still persists after following all the troubleshooting procedures, you can simply get in touch with dedicated and experienced QB expert by calling them on provided toll free number +1-844-521-0490 to get 24/7 QuickBooks Customer Support. They will guide consistently you until your Company file missing error is not fixed.

Recommended Readings:

Resolve QuickBooks Error 3371 Status code 11118

Solve QuickBooks Error code H505

Resolve Data Damage on your QuickBooks Company File