Have a query Call: 1-844-521-0490 [email protected]

Here is how you can quickly create a Refund Receipt in QuickBooks

It’s not very uncommon for a company, no matter how efficient, to receive a request for a refund from a customer. As a business owner – you would know that a customer may be dissatisfied with a product or service, have a complaint, or demand a refund. This blog post is created to inform you how you can create a refund receipt with the help of QuickBooks. This DIY guide will also assist you to keep records of the refunds processed to your customers or clients. So, if you are interested in knowing the process to create a refund receipt in QuickBooks, then make sure to read this post carefully till the end.

Moreover, if you feel the need to consult a team of experts and certified QB professionals, then simply give us a call at our toll-free number. Our QB support team will be there to assist you in a single call.

Related article: How do I create a proforma invoice in QuickBooks?

Steps to Create a Refund Receipt in QuickBooks

Checkout the video before creating a refund receipt in QuickBooks:

Step 1. Open a refund receipt

The very first step is to open a refund receipt, which can be done by opening QuickBooks > and then Clicking on + Menu > select Refund receipt.

Open a refund receipt - Screenshot

Read Also: How to Resolve QuickBooks Error Code 15241?

Step 2. Choose a customer

After that, the user needs to select a customer. For this, navigate to the refund receipt window > find and select the customer you have to process a refund for from the drop-down menu.

Choose a customer - Screenshot

Step 3. Choose your payment method

Once done with the steps above, it is time to select the payment method. Under the customer information, select a payment method of your choice and convenience from the drop-down menu to show you intend to pay the refund to a customer.

Choose your payment method - Screenshot

Read Also: How to resolve data damage on your QuickBooks company file?

Step 4. Select an account

In this step, you select the account from where you want to allocate the refund. The column will read Refund From. Now, choose an account from the drop-down menu. This will be your account from where you want to refund the payment from.

Select an account - Screenshot

Step 5. Pick the product/service you are processing the refund for

Now comes the fifth step, where the user needs to pick the product he/she is processing refund for. This can be done by finding the column that reads product/service > choose the product or service that you are offering a refund for.

Pick the product or service you are processing the refund - Screenshot

See Also: How to Fix QuickBooks Payroll Update Error Code 15215?

Step 6. Review and finalize your final receipt

Check the column to ensure you entered the right information.

Review and finalize your final receipt - Screenshot

Make a note of the bank check number. You may have to manually enter a check number, in case the number generated by QuickBooks doesn’t get conceded.

Finalize Your Receipt - Screenshot

You may also like: How to Overcome QuickBooks Error Code 6189, 816?

Step 7. Select print options

After you have created the refund receipt, select Print Check at the screen or click the box after your cheque number and enable the Print Later option.

Select print option - Screenshot

Step 8. Hit on Save and close

After you are done with all the steps provided above, click Save and Close.

Save and close - Screenshot

Read Also: Steps to turn on advanced inventory in QuickBooks enterprise

Step 9. Retrieve your refund

This is the last step, where the user can keep a record of this refund. Click on invoicing on the navigation panel on the left and Select customers.

Retrieve your refund - Screenshot

Check the Customer List for details of the customer whose refund you processed, then tap on their name and open the customer detail window.

Retrieve your refund - Screenshot 2

Once you are in the Customer detail window, you will find a list of all the transactions that you have recorded with your customer. QuickBooks automatically adds the refund you issued. Your previous transactions too will get recorded.

Retrieve your refund - Screenshot 3

See Also: How to Fix QuickBooks Error Code 1911?


We hope this blog post helps you in creating a receipt and offers you the required comprehension of the process. Carrying out the steps above properly can be great help in creating a refund receipt in QuickBooks. In case you have any questions in regards to creating refund receipts or any other issue related to QB, you can contact our 24*7 QuickBooks enterprise support team at 1(844)521-0490.

Calling our experts can be of great assistance for you, as we are a hub of tech savvy QB professionals, who work round the clock to provide the best possible assistance.


You might also like:

How to Edit Payroll Service Key in QuickBooks?

How to Access QuickBooks Remotely

Troubleshooting Steps for QuickBooks Error C=1304